Privacy Policy

Fadeel Data Sub Privacy Policy

Last Updated: October 8, 2026

1. Introduction

Fadeel Data Sub is a Virtual Top-Up (VTU) application for airtime, data, and bill payments in Nigeria. We are committed to safeguarding your privacy and ensuring your personal information is protected. This Privacy Policy explains how we collect, use, and store your data when you create an account and use our app. By using Fadeel Data Sub, you agree to the practices described herein.

2. Age Restriction

Fadeel Data Sub is intended for users aged 18 and older. We do not knowingly collect personal information from individuals under 18. If we discover that a user under 18 has created an account, we may restrict or close the account, subject to applicable retention requirements. If you are a parent or guardian and believe your child has provided us with data, please contact us at support@fadeelposdatasub.com.ng.

3. Account Creation

To use Fadeel Data Sub, you must create an account, as our app requires login for all services, including airtime top-ups, data purchases, and bill payments. During account creation, we collect:

• Personal Information: Full name, phone number, email address, and a secure password.

You are responsible for maintaining the confidentiality of your account credentials and notifying us immediately of any unauthorized access.

4. Information We Collect

We collect the following data to provide our services:

• Account Information: Data provided during registration, as described above.
• Transaction Data: Details of your airtime top-ups, data purchases, and bill payments, including network provider, amount, and timestamp.
• Device Information: Device type, operating system, IP address, and unique identifiers for security and analytics.

5. How We Use Your Information

We use your data solely to:

• Facilitate account creation and login.
• Process transactions for airtime, data, and bill payments.
• Provide customer support and respond to your inquiries.
• Enhance app functionality and user experience through analytics.
• Send transactional notifications (e.g., payment confirmations).
• Detect and prevent fraud, unauthorized access, or security breaches.
• Comply with legal obligations under the applicable Nigerian data protection laws and other applicable laws.

6. Data Sharing and Disclosure

We may share information with payment processors, telecommunications providers, and other service providers as necessary to complete transactions, prevent fraud, and operate the service. We may also disclose information where legally required. We do not sell your personal information.

7. Data Security

We use reasonable technical and organizational safeguards intended to protect your data. However, no system is entirely secure. We recommend using a strong, unique password and enabling two-factor authentication (if available) to enhance your account security.

8. Your Rights

Under applicable Nigerian data protection laws, you have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Update inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal retention requirements.
• Objection: Object to certain data processing activities.
• Complaint: Lodge a complaint with the Nigeria Data Protection Commission (NDPC).

To exercise these rights, contact us at support@fadeelposdatasub.com.ng.

9. Cookies and Tracking

Our app and website may use cookies to improve functionality, such as remembering login sessions. You can manage cookie preferences in your browser or device settings, but disabling cookies may impact app performance.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be communicated via email or in-app notifications. Continued use of the app after changes implies acceptance of the revised policy.